9T5
AI + Security Audit

Data and analytics

Data Analytics and AI Platform

Looper Insights2023 - PresentAustralia

The client had data scattered across spreadsheets, CRM systems and external APIs. They needed a partner to design and build a scalable data platform, reliable pipelines and AI-powered insight generation, without the overhead of a large internal data team.

Client summary

Looper Insights provides analytics and insight solutions for businesses seeking data-driven decision support. Their product aggregates data from multiple sources and surfaces insights through dashboards and automated reports.

What 9T5 did

  • Designed the data platform architecture, including a central warehouse, staging layers and access controls.
  • Built ETL pipelines to ingest data from Salesforce, HubSpot, Google Analytics and custom APIs.
  • Implemented a knowledge layer and semantic models for consistent reporting across business units.
  • Developed analytics dashboards with role-based access and scheduled report delivery.
  • Integrated LLM-based summarisation and anomaly detection for automated insight generation.
  • Established data governance, lineage documentation and refresh schedules.

Outcomes achieved

  • Reduced manual report preparation from days to hours through automated pipelines and dashboards.
  • Enabled self-serve analytics for 20+ users with consistent definitions and access controls.
  • Launched AI-generated insight summaries that surface trends and anomalies without manual analysis.
  • Created a foundation that supports additional data sources and use cases as the product grows.

Why this project mattered

9T5 can deliver data platforms and AI solutions that turn scattered data into actionable business insight.

How it was delivered

Data platform build with ongoing enhancement

Data pipelinesAnalyticsCloudLLMETL

Security and assurance context

  • Data governance
  • Access controls
  • PII handling
Data Analytics and AI Platform – Looper Insights